Teletherapy FAQs

What is Teletherapy?

In simplest terms, Teletherapy is the delivery of counseling and therapy services through an online videoconferencing platform (or sometimes over the phone).

How can I be sure that it’s secure and confidential?

Terri uses a secure software program called “Secure Video” which is highly reliable and user friendly.  The video session is NOT recorded, is fully encrypted, and complies with all HIPAA regulations to ensure the protection of your personal health information.

What do I need for Teletherapy? Do I need to be tech-savvy?

The only equipment required on your end is a reliable wireless internet connection and a device with a camera (for example: a phone, tablet or laptop).

The beauty of online therapy is that you can access your session from the comfort of your own space. Ideally, the space you chose should be comfortable, private, and away from any major distractions and interruptions. Tissues on hand just in case are a must! Sometimes, using ear buds or a white noise machine helps if family members or roommates are home.

I’m a new mom who’s interested in Teletherapy - what do I do with my baby during the session?

Pets and sleeping or feeding infants are welcome! Terri’s postpartum clients often have their sessions with their baby sleeping in the same room or nursing during the session.

Is Teletherapy as effective as regular therapy?

Current research has shown Teletherapy services to be just as effective as traditional in-person therapy. True story: One of the things that Terri has been pleasantly surprised by is how connected she feels to her online clients; and feedback from her clients has confirmed this - that online sessions can absolutely provide that feeling of connection and rapport that is so important for good therapy.

Can I do Teletherapy with you if I live outside of New York State?

State licensing requirements mean that Terri can only do Teletherapy with clients who are located in New York State.